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Orders can be placed via our website, phone or mail.
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By placing an order, you will be agreeing to the terms and conditions below.
ORDERS
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All products on our website are inclusive of 18% GST.
TAXES
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Free delivery pan-India.
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Estimated delivery period is 4-6 weeks.
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All our products are made to order.
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During festive periods and sustained periods of rains, there might be slight delays in delivery.
DELIVERY
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We only accept cancellation requests raised within 48 hours of placing an order.
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Your amount will be refunded within 5-7 working days.
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3% of the total order value will be charged as a cancellation fee.
CANCELLATIONS
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We do not accept returns for any products.
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We do not accept any replacement requests for products with custom dimensions, colors, design or features.
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We only accept replacement requests if the product you receive is damaged or delivered in the wrong dimensions/color.
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Broken parts or whole and broken hardware in a product qualifies as the definition of damage.
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Minor blemishes and slight color variations in materials or products are not considered as damage and do not interfere with the quality and function of the product and are not subject to rejection or replacement requests for products.
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Degradation of materials and products caused by environmental factors, normal wear and tear and any breakage as a result of improper usage and/or maintenance of a product are not subject to rejection or replacement requests.
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If a product is damaged during the assembly process, BEC Furniture will not be liable to accept a replacement request.
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If you receive a damaged product, we must be notified with supporting pictures by phone or mail within 48 hours of the product being delivered.
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The damage upon assessment will either be subject to on-site reparations or free replacement of the product.
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After 48 hours, BEC Furniture will not be liable to accept replacement requests for any product.
RETURN & REPLACEMENT
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Please carefully unwrap and assemble your product to prevent any damage.
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All of the products made by BEC Furniture are hand crafted and minor blemishes and imperfections may be visible. These are not considered as damages and do not interfere with the quality and function of the product.
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Slight color variations in materials or products cannot be subject to rejection of products.